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Elders Inclusion

Creating LGBT inclusive services for older people: a guide for care professionals

This guide helps services for older people become more LGBT-inclusive. It provides practical steps, audit tools, and ideas to improve support and create welcoming, accessible services.
Published: 4 September 2015

This guide helps services and organisations working with older people become more LGBT inclusive. It offers practical steps to make sure LGBT+ people can access services safely and comfortably.

LGBT Health and Wellbeing has created Audit Tools to support organisations in providing more culturally sensitive services to LGBT+ people. These tools are simple to use and guide organisations in improving their practices. They help service providers consider the needs of LGBT+ people, how they experience the service, and ways to enhance this experience. The tools also suggest practical steps to make sure services are fully LGBT inclusive, covering areas like policies, procedures, monitoring, and publicity.

This audit tool is specifically for individuals and teams that provide direct support to older people. It is designed to help you think about inclusivity in your organisation and find strategies to make sure LGBT+ people can access your services. The resource pack contains helpful information to assist you in completing the tool. Along with providing essential background research and context, it also offers practical support and ideas for action.

By using this tool, you will be able to reflect on your current practices and identify areas for improvement. The goal is to ensure LGBT+ people feel welcomed and respected when using your services.

You can download the tool and resource pack to get started. These resources will guide you through the process of becoming a more inclusive service provider. Implementing these changes will not only benefit LGBT+ people but will also help create a more diverse and supportive environment for all users of your service.